• 5051 B Warms Springs Road, Columbus, GA 31909
  • info@seniorangelcompanions.com
faq

frequently asked questions

  • 1. What services do Senior Angel Companions caregivers provide?

    Our caregivers offer non-medical, in-home personal care designed to promote safety, dignity, and independence. Services include:

    Companionship and conversation

    Grooming, dressing, bathing, and toileting assistance

    Light housekeeping and laundry

    Meal planning and preparation

    Medication reminders (non-clinical)

    Fall prevention and mobility support

    Transportation to appointments and errands

    Exercise encouragement and wellness routines

    Respite care for family caregivers

    We strive to make aging in place not only possible—but peaceful and comfortable.

  • 2. What are the benefits of in-home care over assisted living?

    In-home care provides personalized, one-on-one support in the familiar surroundings of home, offering:

    Customized care tailored to your loved one’s unique needs

    Emotional and social support to reduce isolation

    Flexible schedules and service hours

    More cost-effective care in many situations

    Reduced risk of infections and falls associated with institutional settings

    Greater independence and dignity

    Peace of mind for family members

  • 3. How is in-home personal care different from home health care?

    In-home personal care is non-medical and focuses on daily living activities and companionship. Our caregivers do not administer medications, change wound dressings, or provide medical treatments.

    Home health care, on the other hand, involves clinical services such as nursing care or physical therapy, usually provided by licensed medical professionals under a doctor's supervision.

    Senior Angel Companions can work in tandem with home health professionals to provide comprehensive support.

  • 4. Do you offer services in assisted living facilities or rehabilitation centers?
    Yes. We can provide supplemental one-on-one care to clients residing in assisted living communities, nursing homes, or rehabilitation centers. Our caregivers offer added attention and companionship that may not be feasible from facility staff due to high patient-to-staff ratios.
  • 5. Can I adjust the care schedule if our needs change?
    Absolutely. We offer flexible scheduling and understand that needs may evolve. Permanent schedule changes typically require one week’s notice, but we do our best to accommodate urgent situations or temporary changes with short notice.
  • 6. Do you care for seniors with Alzheimer’s, dementia, or chronic conditions?

    Yes. While we do not provide medical care, our caregivers are trained to assist clients with memory-related conditions and chronic illnesses. We help manage routine tasks, reduce confusion, and provide a calming presence for individuals living with:

    Alzheimer’s disease

    Dementia

    Parkinson’s disease

    Stroke recovery

    Arthritis and limited mobility

    Diabetes (non-insulin care support)

  • 7. Can I choose which caregiver works with my loved one?
    Yes. We believe compatibility is essential to successful care. After an in-home assessment, we match your loved one with a caregiver whose personality, experience, and availability align with their needs. You’ll have the opportunity to meet the caregiver before services begin.
  • 8. What if the caregiver is not a good match?
    If at any point you feel the caregiver isn’t the right fit, simply let us know. We will promptly arrange a replacement who better suits your loved one’s personality and care requirements. Your satisfaction and comfort are our top priorities.
  • 9. Are your caregivers trained and insured?
    Yes. All of our caregivers are: Carefully screened and background checked CPR and First Aid certified Trained in elder care best practices, including fall prevention and dementia support Supervised and monitored for quality assurance Covered by liability insurance and bonded through our agency
  • 10. What are your minimum service hours?
    We offer flexible scheduling to accommodate everything from a few hours per week to 24/7 care. Our minimum number of service hours per visit or week will be discussed during your initial consultation and is designed to ensure consistent, quality care.
  • 11. What happens if my regular caregiver is unavailable?
    We have a reliable system in place to provide seamless backup care. In the event of illness or emergency, we will notify you and send a trained substitute caregiver who is fully briefed on your loved one’s care plan.
  • 12. What if I no longer need services?
    We simply ask for a two-week notice for cancellation. If you need to reduce hours or frequency of care, a one-week notice is appreci